/* CN/EN wiki-only AI customer service. No assets or API calls load elsewhere. */
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.insv-wiki-ai *{box-sizing:border-box}
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.insv-wiki-ai__launcher-icon{display:grid;place-items:center;width:100%;height:100%}
@keyframes insvWikiAiBreathe{0%,72%,100%{box-shadow:0 12px 30px rgba(18,47,94,.27)}84%{box-shadow:0 12px 32px rgba(18,47,94,.3),0 0 0 7px rgba(36,101,202,.09)}}
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.insv-wiki-ai__glyph-a{color:#fff}
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.insv-wiki-ai__panel[hidden]{display:none!important}
@keyframes insvWikiAiIn{from{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:none}}
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@keyframes insvWikiAiCursor{50%{opacity:.2}}
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.insv-wiki-ai__case-card{border-left:3px solid #4d8bd4;background:#f8fbff}
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.insv-wiki-ai__sources summary{position:relative;padding-right:18px;color:#46627f;font-size:12px;font-weight:750;line-height:1.5;cursor:pointer;list-style:none}
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.insv-wiki-ai__sources summary::after{content:"+";position:absolute;right:2px;top:-1px;color:#315b93;font-size:16px;font-weight:700}
.insv-wiki-ai__sources[open] summary::after{content:"−"}
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@keyframes insvWikiAiSpin{to{transform:rotate(360deg)}}
.insv-wiki-ai__form{padding:11px 14px 10px;border-top:1px solid var(--ai-line);background:#fff}
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@media (max-width:1100px) and (min-width:769px){
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}
@media (max-width:768px){
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  .insv-wiki-ai__header{padding:13px 14px}
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@media (prefers-reduced-motion:reduce){
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